Fix Your Windows 10 Computer When It Doesn’t Wake from Sleep Mode | HP Computers | HP

Learn how to fix Windows 10 computer when It doesn’t wake from sleep mode.

Learn more about HP PCs - Sleep and Hibernate Issues (Windows 10, 8) on our support site:
http://support.hp.com/us-en/document/c03383935

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Follow these steps to fix your Windows computer when it doesn’t wake up from Sleep or Hibernate mode:
– Restarting the computer might fix the problem.
– Connect the notebook to its AC adapter or make sure your desktop computer is plugged in.
– Restart the computer.
– Once Windows boots, select Start, Power, and then Sleep.
– Wake the computer from Sleep mode. If the issue persists, continue troubleshooting.
– If you are using an external keyboard, enable the keyboard to wake your computer from sleep mode.
– Select Start, type Device Manager, and then select it from results.
– Select the Keyboards category, and then double-click your keyboard.
– Select the Power Management tab, select the check box to allow the keyboard to wake the computer, and then select OK.
– If you do not see the Power Management tab, you might have selected the wrong keyboard. Return to the Device Manager and select a different keyboard.
– Return your computer to Sleep mode, and then wake it again. If the issue persists, continue troubleshooting.
– Check for and install updates for your computer.
– To install HP updates, open HP Support Assistant and check for and install the latest updates for your device.
– To install Windows updates, select Start, type Windows Update, and then select it from the results.
– Select Check for updates and install any updates found.
– Return your computer to Sleep mode, and then wake it again. If the issue persists, continue troubleshooting.
– Troubleshoot power settings using the Windows troubleshooter.
– Select Start, type troubleshoot, and then select Troubleshoot settings.
– Scroll to and select Power, and then select Run the troubleshooter.
– Follow the on-screen prompts to troubleshoot your power settings.
– Return your computer to Sleep mode, and then wake it again.

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How to Fix Your Windows 10 Computer When It Doesn’t Wake from Sleep Mode | HP Computers | HP