Watch this Avaya Messaging Automation demo of the Healthcare Chatbot, an Artificial Intelligence tool which helps patients obtain information without having to interact with agents. It uses learned and directed dialog interactions from historical data to address patient queries, or where necessary, handover to agents for further assistance.
Learn more at http://www.avaya.com/en/solution/healthcare/
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Learn more at http://www.avaya.com/en/solution/healthcare/
Connect with Avaya
Facebook: http://goo.gl/SziZnj
Twitter: http://goo.gl/wBwXyM
Google+: http://goo.gl/vwdkZ11
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